Minervien Consulting Services

---

The Need

Organizations wanting to bring about change through digital technology adoption need a reference point. There needs to be a base to assess the 'As-Is' situation in order to define the scope of change, amount of resources needed to execute change, capability building and create an adoption strategy 

The Process

• Work with C-suite and senior business / technology leaders to understand the context, situation and desire
• Provide a template of questions that get customised to suit the organisation environment  
• Roll out the survey questionnaire to team members
• Collect, Collate and Summarise the findings into a presentation and share Recommendations with decision makers and stakeholders. 
• Create Action Plan

The Deliverables

The outcomes of the Digital Maturity Assessment exercise are to create

• Create Assessment Report
• Highlight areas of interest
• Provide score to indicate maturity level
• Give Recommendations 
• Create Action Plan on steps to carry out over next 1 Quarter

The Need

Digital transformation is the process of leveraging current and emerging digital technologies to achieve a step change in business outcomes. Usually the need is to create an impact on Customer Experience, Operational Efficiency, Cost Optimisation and Business Models.  It is a journey tightly coupled with the vision of the organization that is inclusive of change in the way business is conducted and journey of its people who bring in new and upgraded digital capability to drive change and culture of the organization.

The Process

• Work with C-suite and senior business / technology leaders to understand business objectives, desired outcomes, risk appetite and the basic drivers for change – the Why, What, and How. 
• Craft and deliver high engagement sessions through workshops, dialogues and 1-1 meetings and add experts as we move from strategic to tactical initiatives
• Presentation to board on recommendations accelerate digital transformation

The Deliverables

Digital transformation is a journey that requires senior stakeholder buy-in and commitment, meticulous planning, investments, change management to address technology, process and people side of things, and a vision of the end state.  

• Create with the Art of the Possible with current and emerging digital technologies in the business context
• Define the Digital Ambition of the organization based on business objectives 
• Create (one of more of) New Value Proposition, Customer Networks, Platform Business Models, Data/Analytics and Innovation strategies
• Build a digital journey roadmap for the organization
• Develop Technology and Process architecture plans along with People and Leadership programs to feed into an Implementation Plan
• Develop Change Management plans to address all aspects of business
• Define new KPIs to include in the transformation journey and monitoring mechanism.

The Need

You would have heard of the classic phrase – “I don’t know what I don’t know”, and that’s a problem we see in many organizations. Unless and until stakeholders understand the definition and application of emerging technologies, technology driven innovation is meaningless. Organizations tend to hurry up their transformation programs without fully understanding the full potential of digital technologies. Thus, there is a need to educate C-suite and senior executives on the Art of the Possible with current and emerging technologies.

The Process

• We understand an organization’s maturity of core technologies through a Digital Maturity Assessment
• We understand what problems and use cases an organization is trying to address
• We understand skill gaps among people who will be driving digital transformation
• We do our research after learning about the organization’s business environment, its clients, market penetration and ability to spend
• We design and deliver the Technology Awareness program

Deliverables

• Use cases in each core technology area
• Workshop with C-suite and senior stakeholders to take them through a Primer on current and emerging technologies
• Examples and references of how leader organizations leverage technology to solve problems and innovate
• Best practice methodology to evaluate technology providers vs. technologies vs business impact

The Need

CIOs and senior IT executives need a sounding board to hedge their bets. At times there are situations where companies are in need to hire a CIO but in the meanwhile, they need someone to help them make decisions. Or it could simply be that companies look for CIO as a service and only use them on need basis. They usually require insights, best practices, and tech advice through on tap / on demand kind of arrangement

The Process

• Understand the business technology landscape of the organisation
• Understand the IT strategy (if it exists) along with business goals to assess the gaps of where the organisation would need help
• Formulate a consulting agreement on areas where Minervien can help on a time capsule basis or retainer model

Deliverables

• All deliverables to be rendered through workshops, 1-1s with decision makers, strategic and tactical discussions with specific teams
• CIO Priorities - IT strategy, IT organisation matrix, Cost optimisation strategies
• Define use cases and technologies available today to address specific business objectives
• Expose Startup Eco Systems and Open Innovation for maximum leverage
• Deliver Toolkits to evaluate technology vendor capability, scoring them on impact/effectiveness
• Help you create a Business Case for adopting specific technologies and benefits realization
• Build Change Management and Communication Plans

The Need

We usually talk about 3 areas most critical to address for any program big or small. These are people, process and technology. Having robust processes and technologies in place will not guarantee success unless the people part is taken care off. We mean leadership, culture, change management and human capital. Minervien Consulting can provide prescriptive advice on how to address these areas so that any digital initiative is adopted well in the enterprise.  

The Process

• All deliverables to be rendered through workshops, 1-1s with decision makers, strategic and tactical discussions with specific teams
• Understand the 'as-is' maturity of the organisation from people perspective and highlight the gaps
• Work with stakeholders, business and IT leaders on designing a program (curriculum) to address the gaps

Deliverables

• Focussed set of workshops and 1-1 sessions to coach leaders for embracing digital and change management
• Commitment, Trust, Stakeholder Engagement, Charisma and other softer skills to be enlisted as areas of development
• Skill gap/maturity matrix to identify best/medium/need development areas for resources
• Create a digital ambassador program to foster smooth change management behaviour

The Need

Any business that wants to stay ahead of the curve with respect to technology adoption and industry trends would need to know what's on the horizon. Leading organisations keep a tab on emerging technologies and their applications through use cases. Decision makers who drive strategic initiatives need to validate their thoughts and ideas for which they require a sounding board. Minervien Consulting can provide thought leadership and insights when you need it most.

The Process

• Understand the context and situation  of the organisation
• Understand objective to scope out depth of coverage and maturity of audience
• Look up validated sources of data to complile knowledge bank
• Verify content and flow with stakeholders / sponsor
• Deliver presentation or workshop

Deliverables

• Point of view on a particular topic or trend
• Workshop, presentation or discourse  to be delivered to sponsors, stakeholders, team members
• Delivery could happen at company premises, remotely or at events in physical or virtual